Over 25 years of design expertise

We are design pioneers in the online world. AmbienteDirect is Germany’s first online shop in the design segment. Our company started in 1998 as a mail order company for designer furniture, lighting and accessories and has since developed into one of the most successful suppliers in its segment. Today, 25 years later, AmbienteDirect employs more than 50 people and has headquarters in Munich and a 50,000 sqm logistics centre near Hanover.

 

 

EN Europa

 

 

200+

renowned designer brands

 

25.000

products permanently in stock

   

 

 

16

supplier countries in Europe

 

400.000

satisfied customers

 

 

Our philosophy

 

Our world of design is based on experience and expertise gained in the design segment over the past 25 years. Our company motto “Passion for Design” perfectly describes what we are all about. Design really is our passion and we do everything we can to present high-quality design authentically. We believe design enriches people’s lives and hope our furniture and home accessories allow you to create an environment that reflects your own personality and style. Our customers’ wishes are our top priority and we always strive to meet growing demands in terms of aesthetics and quality.

Our service promise

 

Professionalism, competence and individuality. Personal advice via the service hotline is just as important to us as fast, uncomplicated delivery of our goods. To this end, we have built our own large warehouse in Laatzen, which offers space for tens of thousands of designer items. Our online shop is equipped with the latest security and data protection standards to make your shopping experience not only convenient but also as secure as possible.

 

More about privacy & data protection

Secure, convenient online shopping
Short delivery times for stock items
Multilingual customer service
Only original branded goods

Our brands

 

We stock over 200 internationally renowned manufacturers such as Vitra, Knoll, Hay, &Tradition, Muuto and Cassina, many of which have enjoyed a trusting and long-standing relationship with us. Partnership is just as important to us as high customer satisfaction. Our team consists of passionate design experts who always keep a close connection to manufacturers and also designers. We are proud to offer you a wide range of products, from classic to trend-setting designs. As a result, we’ve got a range of unusual designer pieces to cater to every taste.

 

Discover all brands

Customer experience

 

Here at AmbienteDirect, we are very proud of our many positive customer reviews and see this as an endorsement of our efforts and our commitment to always providing an excellent shopping experience. We regularly collect reviews on well-known platforms and use your feedback to constantly improve. We are committed to providing our customers with the best products and the best service.

“It took just two days from placing the order for the delivery to arrive.  The communication and order processing were perfect.”

Trustpilot, march 2023

 

“Great selection, fast dispatch and excellent customer service. Highly recommended all round.”

Google, november 2023

“I have made several purchases from this shop and have had a very good experience. Serious, courteous and hardworking people. Without a doubt, I will be coming back.”

Google, april 2023

 

“Fast delivery, the package came as ordered and the price was great!”

Google, april 2023

“We are very satisfied with the entire process: Easy to order, nice service and good delivery options. We’ll definitely be coming back!”

Google, april 2023

 

“Super nice goods, competent and friendly advice, good communication regarding despatch. Satisfied all round and highly recommended.”

Google, november 2023

“Fast delivery and great customer service. I was informed of a change to the delivery date (was possible earlier) and the haulage company arranged the date. Perfect!”

Google, december 2023

 

“Fully recommended! Fast, straightforward, customer-oriented!”

Trustpilot, april 2023

 

Our Awards

2022

 

“Top Shop 2022” in the category Living” | Computer Bild

 

Best Online Shops 2022” (customer satisfaction) – 2nd place in the category Design Furniture” | FOCUS

 

Germany’s Best Online Retailer” in the category “Design Furniture” | Handelsblatt

 

“Premium Online Shops 2022” in the category “Designer Furniture & Home Office” | DIE ZEIT

 

 

 

Our social media accounts

 

Follow us on our social media account and always stay up to date on the latest news from our manufacturers, sales, promotions and exclusive competitions.

 

 

instagram     facebook     pinterest     linkedin

Photo: www.marekbeier.de

Careers at AmbienteDirect

Our success is based on our strong team of over 100 employees. At AmbienteDirect we work together closely to offer our customers a unique shopping experience. We are always looking for talented and motivated people who share our passion for design to help us develop our company further.

 

Discover vacancies