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hotline: +49 - 89 710 46 59 11  © 2002-08 by AmbienteDirect All rights reserved Please read our terms & conditions Design light and furniture. Up to 30% off! just download the faxorder form and send it: +49 (0) 89 710 46 59 30 Any questions? Click here to send us your request. Delivery within europe in 48-72h. Trackable! AmbienteDirect   welcome about us service center newsletter frequently asked questions (FAQ) ordering   how to order quotes and prices payment security shipping   how we deliver shipping cost shipping time tracking & tracing return policies damage in delivery transport insurance general information   press relations disclaimer imprint return policies In general it is not possible to return items to AmbienteDirect because you dislike them. Therefore we ask you to check carefully that the ordered product meets your expectations. If you have doubts about something please contact our  ServiceCenter. Our service agents are really happy to help you to avoid trouble. Of course all regulations about damaged or malfunctioning items remain untouched by this return policy. In individual cases of hardship it is possible to make an exception from the general return policy, if the following conditions are fulfilled: the mercandise was not used and is still in a immaculate shape. the mercandise is still packed in the original packing. the return must be applied within 14 days at AmbienteDirect.   further topics:   ServiceCenter how to order shipping & delivery   security  damage in delivery  frequently asked questions