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Why should I buy at AmbienteDirect.com?
Because AmbienteDirect.com is the leading online dealer Europe's for design furniture and lighting! We purchase and ship with the best conditions worldwide.
Can I get extensive consultation at AmbienteDirect.com?
The shipping costs depend on the destination country and the size, value and quantity of the ordered items. The shipping costs are automatically listed on the product page. If you are ordering various articles, simply put them into the shopping cart and the shipping fee will be displayed on the bottom of the page. You can find further information on shipping costs abroad under the Shipping costs heading in the How we deliver tab.
For products in stock 1-2 workdays, apart from that depending on manufacturer and product 2-8 weeks. You can find more information on this subject under the Delivery times heading in the How we deliver tab.
Simply make an enquiry, we carry all products by manufacturers listed on this website. For this please use our Product enquiry in the General information tab.
What do I do, if I want to exchange or return a product?
In case an ordered product doesn't comply with your request, as a private customer you can return it within 14 days without giving any reasons by simply sending it back - preferably in its original packing - unless you have acted upon commercial or self-employed professional occupation or placed a special, customized order. The amount payed will be refunded promptly after receiving and checking the product. You can find further information on this subject under the Return policy heading in the How we deliver tab.
I would like to give someone an AmbienteDirect.com gift voucher. Do you have any?
Simply call our hotline or order the voucher at your desired merchandise value by entering „voucher“ into the search function and adding it to your shipping cart.
I want to pay via credit card, however the ordered product is not in stock. When exactly will my credit card be debited?
The full amount will be charged to your credit card the latest on the day of despatch of your order from our logistics centre and the earliest three days in advance. For orders over EUR 1,000 a deposit of 50% is generally debited on the day your order comes in.
In the AppStore you can find our DesignFinder by AmbienteDirect.com: With this smart information tool we make design accessible to you wherever you are – and totally free of charge!